From drop-off to pick-up: what came in, what is being done, when it is ready and what is left to pay, for every job on the counter.
SageBizet is free, browser-based software for repair shops and service counters (phone repair, tailoring, laundry, shoe repair and printing) that takes in each job with a ticket and a tracking link, tells the customer it is ready on WhatsApp in one tap, and takes the deposit and balance at the till.
The customer loses the slip, the carbon copy is smudged, and finding their phone or suit means going through a drawer of bags.
Customers call or walk in to ask, the counter has to look for the job, and the work stops every time.
Finished jobs wait on the shelf because nobody told the customer, and jobs past their date are only noticed when the customer complains.
A deposit was taken when the job came in, but at pick-up nobody is sure how much, so the balance is guessed.
08:30
Open the cash drawer. The Today screen shows jobs due today, jobs that are overdue and jobs ready to be collected.
09:00
A customer drops off a phone with a cracked screen. Take it in with the item, the problem, the price and the ready-by date, then print the ticket or send it on WhatsApp.
09:05
Take a deposit at the till, linked to the job. The ticket shows what is paid and what is left to pay.
12:00
The screen has to be ordered. Mark the job as waiting for parts; the customer’s tracking page shows it is on hold.
16:00
Mark the job ready and tap to send the “it’s ready” message on WhatsApp, with the ticket number, the balance and the link.
18:00
The customer pays the balance at the till and the job is marked collected. The day close shows deposits taken, jobs handed back and jobs ready but not collected.
Deposits and balances are taken at the till linked to the job, and accessories or copies are sold at the same till.
Expected cash is calculated from the float and cash sales, so a short drawer shows up the same evening.
Past customers come up by name or phone when a job is taken in, and a new customer is saved on file at the same time.
Each technician, tailor or counter worker has their own sign-in, and a job can say who is doing it.
See takings by day and hour and which services sell, from screen repairs to dry cleaning.
Setup starts from the kind of work you do. Each kind fills in example wording, a usual turnaround and starter services for the till, at your own prices. Everything can be changed later.
| Kind of work | Usual turnaround | Starter services |
|---|---|---|
| Phone & electronics repair | 2 days | Screen and battery replacement, charging port, software and unlocking, accessories |
| Tailoring & alterations | 3 days | Hem trousers, take in or let out, replace a zip, repair a tear, made to measure |
| Laundry & dry cleaning | 2 days | Wash and fold per kg, shirts, trousers, suits dry cleaned, duvets, ironing |
| Shoe & bag repair | 3 days | New heels, new soles, stitching, polish, bag zip repair |
| Printing & copying | 1 day | Copies and colour prints per page, binding, lamination, business cards, banners |
Each job gets a ticket number and a tracking link. The printed ticket (80 mm, from the browser) carries a QR code to the tracking page. Statuses follow the work: received, in progress, waiting (for parts, or for the customer’s OK), ready, collected or cancelled, with every change kept with who made it.
The tracking page shows the ticket number, the item, the status with times, the expected date and what is left to pay, but never the customer’s name or phone, the problem or your notes. When a job is ready, one tap opens WhatsApp on the counter’s phone with the message already written. Jobs past their ready-by date have their own overdue list.
Free during early access: POS, inventory, booking, an online store and reports included. No credit card, no per-user fees, set up in minutes in your browser.
