| Price model | Free during early access: every feature, no per-register, per-location or per-user fees | Basic $89, Core $149 and Plus $289 a month billed yearly, or $109, $179 and $339 billed monthly (US, with Lightspeed Payments, as of October 2026); one register included, extra registers and locations cost more |
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| Payment processing | None. Records how each sale was paid: cash, card, mobile, other or a customer tab; use any card terminal you like | Built in with Lightspeed Payments, listed at a 1.5% card-present rate (US, as of October 2026); merchants using another processor are charged a monthly third-party processing fee |
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| Hardware | None sold or required; works with a normal receipt printer and any keyboard-style barcode scanner | Sells iPad and desktop kits, stands, printers, scanners, cash drawers and its own card terminals; Lightspeed Payments terminals must be bought from Lightspeed |
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| Inventory | Stock tracking, adjustments with reasons, low-stock alerts, cost prices and reorder suggestions, included. Shops (Retail businesses) also get size and colour variants, stock by location across branches with transfers, purchase orders with scan receiving, counts, barcode labels and dead stock | Variants, stock across locations, transfers, purchase orders, counts, serial numbers and reorder points on every plan; landed costs on Core and Plus; forecasting and order recommendations on Plus |
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| Online store | Basic: items published to the SageBizet marketplace for pickup or delivery orders, paid outside SageBizet | Built-in Lightspeed eCommerce sharing the POS inventory (a basic version on the Basic plan) |
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| Appointments and reservations | Included: services, resources, public booking page, walk-in queue and front-desk view | Not among Lightspeed Retail’s published features; the Service Orders add-on schedules repair or service jobs at the register up to 14 days ahead |
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| Offline selling | Till keeps taking sales; they sync when the connection returns, never twice. Shop returns, store credit and gift cards need a connection | A backup mode for cash sales; integrated card payments, gift cards, loyalty and editing customers need a connection, except offline card payments (beta) on the Smart Terminal |
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| Reports | Live dashboard, insights vs previous period, profit by item, dead stock and staff performance; shops add sell-through, shrinkage and supplier reports, all included | Advanced sales, staff and inventory reports on Core and Plus; Insights with custom reports and forecasting on Plus |
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| Staff roles | Owner, Manager, Staff and Accountant, plus Cashier, Sales associate, Stockroom and Store manager for shops, and custom roles from granular permissions, included | Account owner, Admin, Manager and Cashier on every plan; custom user roles and single sign-on on Plus |
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| Customers and loyalty | Customer tabs with running balances (no credit limits); shops also get store credit, gift cards, customer groups and points loyalty with tiers | On account sales with credit limits, layaway, store credit and gift cards; in-store and online loyalty on Core and Plus |
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| Cash and expenses | Cash drawer with float, cash in and out, and over/short at close; several registers; expenses and net profit | Register opening and closing with a float, cash and petty-cash movements; accounting integrations such as Xero and QuickBooks Online on Core and Plus |
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| Platforms | Any modern browser on a computer, tablet or phone; installable as a web app | Web browser on a Windows or Mac computer, an iPad app, and a Scanner app for iOS and Android on Core and Plus |
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| Support | Help & feedback conversations with the SageBizet team inside the app; no live chat or phone line | 24/7 chat support on every plan; 24/7 phone support on Plus |
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| Where it works | Any country, any currency and timezone | Used in many countries; Lightspeed Payments is offered in a limited set, including the US, Canada, the UK and Australia |
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